TRIDY Consultancy & Training Services ("TRIDY", "we", "us", "our") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains what data we collect, how we use it, and your rights in relation to it. It applies to visitors to this website, learners enrolled in our training programs, and clients of our HR services.
011. Who We Are
TRIDY Consultancy & Training Services is registered in the State of Qatar and located at Al Difaaf Street, Al Qamra Holding, 2nd Floor, Office 06, Doha, Qatar. We are responsible for the personal data we collect and process as described in this policy.
022. Information We Collect
Depending on how you interact with us, we may collect:
Identity and contact details, such as your name, date of birth, nationality, QID or passport number, email address, mobile number, and WhatsApp number.
Professional details, such as your employer, job title, and, for HR services, your CV, employment history, and qualifications.
Payment information, such as the details needed to process fees. Card payments are handled by our third-party payment provider; we do not store full card numbers on our systems.
Enrollment and engagement records, such as course selections, attendance, assessment results, and correspondence with us.
Website and technical data, such as your IP address and basic usage information collected when you browse this website.
033. How We Use Your Information
We use personal data to:
Process enrollments, engagements, and payments.
Deliver training, certification, recruitment, outsourcing, and consulting services.
Issue certificates, transcripts, and official documents.
Communicate with you about your course, engagement, or account.
Meet regulatory, accreditation, and legal obligations in Qatar.
Improve our services and the operation of this website.
For learners, this includes processing data for academic, administrative, certification, regulatory, and communication purposes. For HR clients and candidates, this includes processing data as necessary to deliver the agreed recruitment or consulting services.
044. Legal Basis for Processing
We process personal data where you have given consent, where processing is necessary to perform a contract or agreement with you, where it is necessary to meet a legal or regulatory obligation, or where we have a legitimate interest in operating and improving our services. This is done in accordance with applicable Qatar data protection regulations.
055. Sharing Your Information
We do not sell your personal data. We may share it with:
Service providers who support our operations, such as payment processors, IT and hosting providers, accreditation or certification bodies, customer relationship management (CRM) platforms, and customer messaging platforms. These providers process data on our behalf and only for the purposes we specify.
Employers or sponsors, where a course is sponsored, and clients or candidates, where necessary to deliver an HR engagement.
Regulatory authorities or other bodies, where required by law or a competent authority in Qatar.
Any party we share data with is expected to protect it and use it only for the purpose for which it was shared.
Some of the service providers we use process or store data on servers located outside Qatar. Where this happens, we take reasonable steps to ensure your data continues to be handled securely and in line with this policy and applicable Qatar regulations.
066. Marketing Communications
Where you have given your consent, we may contact you with information about our courses, services, and offers through channels such as email, SMS, and WhatsApp. You can withdraw your consent and opt out of marketing messages at any time by contacting us or using the opt-out option provided in the message. Withdrawing marketing consent will not affect any service or course you are already enrolled in.
077. Data Retention
We keep personal data only for as long as necessary to fulfil the purposes described in this policy, including any period required to meet legal, regulatory, accreditation, or accounting obligations. When data is no longer needed, we take reasonable steps to securely delete or anonymize it.
088. Data Security
We apply reasonable technical and organizational measures to protect personal data against unauthorized access, loss, or misuse. While we take security seriously, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
099. Your Rights
Subject to applicable Qatar law, you may request access to the personal data we hold about you, request that inaccurate data be corrected, request deletion of your data where there is no legal reason for us to retain it, or withdraw consent where processing is based on consent. To exercise any of these rights, please contact us using the details below. We may need to verify your identity before acting on a request.
1010. Cookies and Website Data
This website may use cookies or similar technologies to support its operation and improve your experience. You can control cookies through your browser settings. Disabling some cookies may affect how the website functions.
1111. Third-Party Links
This website may contain links to third-party websites, including our payment provider. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies.
1212. Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be available on this website, with the effective date shown at the top.
1313. Contact Us
For any questions about this Privacy Policy or how we handle your personal data, please contact: TRIDY Consultancy & Training Services, Al Difaaf Street, Al Qamra Holding, 2nd Floor, Office 06, Doha, Qatar. T: +974 4422 9111. info@tridy.qa