Healthcare and Clinical Programmes
Medical Secretary & Ward Clerk Programme
The Medical Secretary & Ward Clerk programme develops the administrative and coordination skills required in healthcare environments.
- AreaHealthcare and Clinical Programmes
- DeliveryIn-person
- Duration2 Months
What you'll learn
- Coordinate patients and appointments
- manage medical records and ward documentation
- communicate professionally
- support hospital workflows
- maintain confidentiality and ethical standards.
Course content
16 modules
About this course
The Medical Secretary & Ward Clerk programme develops the administrative and coordination skills required in healthcare environments. Participants learn patient records management, appointment and ward coordination, medical terminology, professional communication, documentation, confidentiality and day-to-day administrative procedures used in hospitals, clinics and healthcare facilities.
Course details
Course information
- Assessment
- Final written and practical assessment.
- Frequency
- Once a week
- Session length
- 3 hours
Who this course is for
Career Changers
Career Changers
Why this class works
- Highly practical / hands-on
- hospital-based case scenarios and practical exercises.
Course objectives
- Understand the roles, responsibilities, professional ethics, and workflow of medical secretaries and ward clerks.
- Perform patient registration, appointment scheduling, admission, discharge, transfer, and medical-record management procedures.
- Communicate professionally with patients, families, healthcare teams, and other hospital departments while maintaining confidentiality.
Trainer
Mr Edbert Abdon
The trainer is an experienced healthcare administrative professional with 12 years of service in a private hospital. He has practical experience in medical secretarial work, ward administration, patient coordination, appointment scheduling, and medical-record management. He understands patient admission, discharge and transfer procedures, ward documentation, report preparation, and coordination with clinical departments. His teaching uses real hospital scenarios and practical exercises to help learners develop professional communication, organization, teamwork, time management, patient service, and ethical handling of confidential information.
Next available intake
Dates are currently being finalised.
Need guidance?
Talk to an Advisor
Ask about fees, intakes, or employer billing for Medical Secretary & Ward Clerk Programme. A TRIDY training advisor will follow up with you.