Hospitality Service Excellence
Office Administration and Front Office
Enhance time management, task prioritization, and document handling for peak efficiency.
- AreaHospitality Service Excellence
- LevelBeginner
- DeliveryHybrid Learning
- Duration6 Sessions (1x/week, 2h/session)
- AccreditationGlobal University for Science and Technology
What you'll learn
- Manage daily office operations with precision and confidence.
- Communicate professionally with internal and external stakeholders.
- Enhance time management and prioritize tasks effectively for organizational efficiency.
- Apply best practices in document handling, scheduling, and client-facing etiquette.
- Utilize Microsoft Office tools to streamline administrative tasks and boost productivity.
Course content
9 modules
About this course
This course is designed to equip secretaries and office administrators with the foundational and modern skills needed to excel in managing administrative operations.
Participants will explore critical areas such as office communication, front desk professionalism, time management, and business writing, while learning to represent their organizations with tact and efficiency.
This course is perfect for those looking to enhance their capabilities in office administration and front office roles.
Course details
Course information
- Duration
- 6 Sessions1x/week · 2h/session
- Level
- Beginner to Intermediate
- No prior administrative experience
- No prior administrative experience required.
Who this course is for
Secretaries and office administrators
Secretaries and office administrators seeking to improve their skills.
Front office staff
Front office staff aiming to enhance client-facing professionalism.
New professionals entering administrative roles in
New professionals entering administrative roles in any industry.
Key Benefits for Learners
Interactive workshops and role-plays for
Interactive workshops and role-plays for hands-on learning.
Integration of Microsoft Office tools
Integration of Microsoft Office tools for practical administrative tasks.
Hybrid learning format to balance
Hybrid learning format to balance professional and training commitments.
Certificate & accreditation
Yes
Requirements
- Access to a computer
- Access to a computer with internet for hybrid learning sessions.
Frequently asked questions
Yes, the course is designed for beginners and current administrators alike, covering foundational skills to advanced professional practices.
The course includes training on Microsoft Office tools like Excel and Word for tasks such as trackers, memos, and meeting minutes.
Next available intake
Dates are currently being finalised.
Need guidance?
Talk to an Advisor
Ask about fees, intakes, or employer billing for Office Administration and Front Office. A TRIDY training advisor will follow up with you.